What happened
- Economy: €400
- Premium Economy: €700
- Business Class: €1,000
- First Class: €1,500 This change counters the traditional expectation that 'flexible' or 'fully refundable' fares can be cancelled for cash with little to no penalty. The move is initially limited to markets not part of major joint ventures, suggesting a trial period before potential expansion
Lufthansa Group airlines have implemented a new policy charging significant fees to refund the most flexible tickets in select regions. This applies exclusively to flights to and from Asia Pacific (excluding China, Japan, Malaysia, and Singapore), as well as flights to South Africa, Mauritius, and the Seychelles. The fees for cash refunds are: