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SIGNAL · LUFTHANSA-NOW-CHARGES-UP-TO-1-500-TO-CANCEL-FLEXIBLE-TICKETS-IN-SELECT-REGIONS · Apr 12

Lufthansa Now Charges Up to €1,500 to Cancel 'Flexible' Tickets in Select Regions

Lufthansa is imposing cash cancellation fees on its most flexible fares for flights to/from Asia Pacific, South Africa, Mauritius, and Seychelles, ranging from €400 to €1,500 depending on cabin class

LufthansaAsiaAsia PacificMauritiusSeychellesSouth Africaservice policy change

Why it matters

Affects Lufthansa loyalty members and route planners.

What happened

  • Economy: €400
  • Premium Economy: €700
  • Business Class: €1,000
  • First Class: €1,500 This change counters the traditional expectation that 'flexible' fares are refundable to the original form of payment with little to no administrative fee. The move is seen as a trial in markets outside major joint ventures, potentially signaling a broader shift in how airlines monetize ticket flexibility

Lufthansa Group airlines have implemented a new policy charging significant fees to refund the most flexible tickets in select regions. This applies exclusively to flights to and from Asia Pacific (excluding China, Japan, Malaysia, and Singapore), along with flights to South Africa, Mauritius, and the Seychelles. The fees for cash refunds are:

Sources cited · 1

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OMAAT↗
One Mile at a Time
Oy: Lufthansa Now Charges Up To $1,760 To Cancel “Flexible” Tickets
Apr 12
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