What happened
HSBC is exiting Australian retail banking and will close the Star Alliance Credit Card on 18 November 2026, with Star Alliance Points earning ending after 17 November 2026.
Holders can still earn on eligible spend through 17 November 2026. HSBC will deposit remaining points into the Star Alliance Rewards account. Allow 14 business days for the last points to post. From 18 November 2026, spend earns nothing and does not count for status. Card terms end with the product.
Points can still be converted into miles at 7 airlines. No conversion deadline has been published. Miles already in frequent flyer accounts stay there. Status already issued by a member airline does not change. An update on the card's Silver and Gold benefits has not been issued. The Rewards portal remains open.
Keep earning through 17 November 2026 then move the points into an airline program before conversion closes.
- Announced
- Aug 12, 2026
- Ends
- Nov 18, 2026
- Numbers
- 7 airlines: airline programs that Star Alliance Points could be converted into
- 14 business days: time to post last Star Alliance Points after the final earning transaction
- Where
- Australia
- Who qualifies
- Holders of the HSBC Star Alliance Credit Card in Australia
- Takeaway
- Keep using the card for eligible spend through 17 November 2026, convert Star Alliance Points into airline miles, and watch for the conversion deadline.