What happened
Susan Miller, a professor at the University of Michigan's Ross School of Business, commutes from her home in Manhattan, New York, to Ann Arbor, Michigan, to teach. She flies primarily on Delta, making over 55 trips per year. Her routine involves flying to Michigan the night before teaching, staying at the Graduate Hotel, and returning home the same night. She pays for her own flights and has maintained this pattern for over four years, citing the quality of students at Ross as her primary motivation despite the logistical toll