What happened
Tiffany Funk has accepted the role of Head of Flying Blue, the loyalty program for Air France-KLM and Transavia. She succeeds Ben Lipsey, whose title has expanded to SVP Loyalty, Digital & Data. Funk brings extensive industry experience, having previously co-founded the award search startup point.me and led its award consulting service, PointsPros. Her appointment is viewed as a significant industry move given her strategic background and long history in the travel loyalty space