Lufthansa Reverses High Business Class Cancellation Fees for Flex and Basic Plus Fares

Lufthansa has reversed its controversial high cancellation fees for Business and First Class fares. Flex fares now offer free or reasonable cancellation, while Basic Plus and Green fares have reduced fees, effective June 10, 2026

What happened

June 3: Flex fares in Business and First Class were restored to free cancellation (Business) or reduced fees (First Class, 800 Euro).
June 10, 2026: Fees for Basic Plus and Green fares were reduced. Key details:
Business Light and Basic fares remain non-refundable.
First Class Flex fares still carry an 800 Euro cancellation fee.
The reversal applies to both revenue tickets and Miles&More award tickets.
The initial policy, introduced in April and expanded to awards recently, had charged up to 1500 Euro for cancellations

Lufthansa has fully reversed its implementation of high cancellation fees for Business and First Class fares following significant customer and press backlash. The policy change occurred in two stages: