What happened
- Business Class: Refund fees range from non-refundable (Light/Basic) to €1,500 (Flex).
- First Class: Refund fees range from non-refundable (Basic) to €2,000 (Basic Plus/Green) and €1,500 (Flex). This marks a shift from the traditional flexibility associated with Lufthansa's premium fares. The airline also recently adjusted group travel rules (180-day limit) and Miles & More award ticket taxes
Lufthansa has implemented a significant increase in cancellation and refund fees for tickets on routes to/from Asia-Pacific (excluding China, Japan, Singapore, Malaysia, and Australia) and Africa. The changes took effect on April 7, 2026. Previously, Flex fares offered free cancellation, but under the new policy, refunds are retained at high rates: