What happened
- Business Class: Introduction of flexible second meal service, allowing guests to choose their second meal at a time that suits them, with a varied selection of savory, sweet, snacks, and hot meals.
- Economy & Premium Economy: Expansion of meal options from two to three choices.
- General: Upgraded high-quality amenities, new textiles, and completely new tableware across all four classes. The initiative is part of Lufthansa's 100th-anniversary celebration, with CEO Jens Ritter citing over €70 million in investment to redefine the premium service on long-haul routes
Lufthansa is continuing the rollout of its 'FOX' (Future Onboard Experience) soft product overhaul across all four long-haul service classes. Following the debut in First Class on March 29, 2026, the new experience launches in Business, Premium Economy, and Economy on May 6, 2026. Key changes include:
Sources add · 1
- One Mile at a Time: New Lufthansa FOX "Premium Onboard Experience" Debuts In First Class Lufthansa is currently trying to work on its passenger experience, particularly on long haul flights