What happened
Delta Air Lines advertises 'chef-curated breakfast, lunch or dinner' for flights between 900-2,299 miles, including its regional first-class product. However, a passenger on a recent flight from Guatemala City to Atlanta (1,366 miles) reported receiving a 'soggy sandwich in a brown paper bag' that looked like it was bought from a street vendor. While the airline notes that 'limited number of flights may serve fresh meal boxes,' the discrepancy between the 'chef-curated' marketing and the actual paper-bag service has raised questions about product consistency and communication for premium cabin passengers on this specific regional route