What happened
- ANA, Lufthansa, and SWISS First Class passengers
- Lufthansa, SWISS, Austrian, and Brussels Airlines Basic and Flex Business Class tickets
- All ANA, Air New Zealand, and ITA Airways Business Class passengers This change effectively locks out passengers from carriers like Singapore Airlines and EVA Air, as well as other Star Alliance members not explicitly listed. The rule change is already in effect on the United website, with no prior major announcement noted
United Airlines has implemented a new policy restricting access to its United Polaris Lounges for passengers from many Star Alliance partner airlines. While United Polaris passengers retain access at all itinerary locations, the rules now distinguish between eligible partner cabins. Eligible passengers include:
Sources add · 1
- One Mile at a Time: Huge: United Restricts Polaris Lounge Access For Star Alliance Partner Airlines United Airlines has just rolled out some major changes to its Polaris Lounge access