Why it matters
Affects 15 airline programs (ANA, Air India, Air New Zealand...).
What happened
- ANA, Lufthansa, and SWISS First Class passengers
- Lufthansa, SWISS, Austrian, and Brussels Airlines Basic and Flex Business Class tickets
- All ANA, Air New Zealand, and ITA Airways Business Class passengers This effectively locks out passengers from other major Star Alliance carriers such as Singapore Airlines and EVA Air, even those flying in Business or First Class. United Polaris passengers retain their existing flexibility
United Airlines has implemented a new policy restricting access to its United Polaris Lounges for passengers from many Star Alliance partner airlines. The change is already in effect with no prior announcement. Under the new rules, access is limited to:
Sources add · 2
- One Mile at a Time: Huge: United Restricts Polaris Lounge Access For Star Alliance Partner Airlines United Airlines has just rolled out some major changes to its Polaris Lounge access
- Live and Let's Fly: United Slashes Polaris Lounge Access For Most Star Alliance Business Class Passengers, Further Splintering The Alliance
Sources cited · 3
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