Why it matters
Affects 3 airline programs (Alaska Airlines, Finnair, Iberia).
What happened
- DFW to HEL on Finnair: 35,000 pts (Econ) / 70,000 pts (Biz) as expected. Adding a connection to ARN jumped pricing to 55,000 pts (Econ) / 110,000 pts (Biz).
- ORD to MAD on Iberia: 27,500 pts (Econ) / 55,000 pts (Biz) as expected. Adding a connection to BCN jumped pricing to 35,000 pts (Econ) / 70,000 pts (Biz). The article explores whether this was a devaluation (allowed for partners despite Hawaiian takeover terms) or a software glitch/pre-rollout. An update clarifies it was not a massive devaluation, but the pricing deviation from standard charts was notable for frequent flyers booking complex itineraries
Alaska Airlines' Atmos Rewards program, which publishes transparent award charts for its partners, experienced a pricing anomaly where many partner awards with connections were priced significantly higher than expected based on distance bands. Examples included:
Sources add · 1
- Live and Let's Fly: UPDATE: Alaska Atmos Rewards Partner Award Pricing Glitch Fixed
Sources cited · 2
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