What happened
Bilt Mastercard cardholders booking through the 'Home Away From Home' portfolio are reporting that promised perks are not being honored at partner properties like The Bellagio in Las Vegas. A recent stay highlighted several failures: no room upgrade despite availability, a view of Interstate 15 instead of the Strip, unresponsive concierge via text, poor WiFi, and a denied late checkout after noon. The article serves as a practical warning for Bilt users regarding the reliability of this specific booking channel's benefits