What happened
LOT Polish Airlines is overhauling its long-haul passenger experience, starting with soft-product updates effective August 2026. Key changes include new amenity kits from Polish brand Phenomé (navy blue and copper options), an expanded skincare ritual with HDRÈY, and new ergonomic noise-cancelling headphones. Additionally, the airline is rolling out custom pottery tableware from Manufaktura, currently available on flights to Asia. These updates accompany the ongoing retrofitting of its Dreamliner fleet for a new business class product and the introduction of Viasat inflight connectivity, with the full cabin rollout expected to continue through 2030