What happened
- Baggage Display: Displayed fares must include cabin baggage in the additional personal item. Airlines can offer discounts for passengers who opt out.
- Seating Fees: Airlines cannot charge seating fees to seat families together or those with disabilities and their companions.
- Compensation Claims: Airlines must send affected passengers "clear instructions on how to submit a request" for compensation, though links to forms are not required. This addresses the low application rate among eligible passengers.
- Delay Compensation: There are basically no changes to the core delay/cancellation compensation amounts.
- Duty to Care: Clarifications on duty to care and rebooking components remain largely defined by court precedents. The legislation applies to all flights from the EU/EEA and to community carriers' flights to the EU/EEA
The European Union has reached a negotiated agreement on updates to its Air Passenger Rights legislation, EC 261/2004. The final draft, approved by EU ambassadors (with Spain and Latvia voting against), will undergo final approval in July and go live in late 2027. Key changes include:
Sources add · 1
- LoyaltyLobby: Council and the European Parliament reached an updated agreement, which was already mostly leaked last week, on the Air Passenger Rights legislation, usually referred to as EC 261/2004