# Riyadh Air 787 Business Class Review: Product Quality and Service

_Jul 31 16:42_

Tags: Riyadh Air, Madrid, Riyadh, other, airline, other relevant news

A review of Riyadh Air's Boeing 777-9 business class on the RUH-MAD route, praising the Safran Unity seats and cabin design but noting broken Wi-Fi and service inefficiencies

## Summary

The author flew Riyadh Air's Boeing 787-9 business class from Riyadh (RUH) to Madrid (MAD). The review highlights the airline's premium design, comparing the interior quality to a Maybach. Key product details include Safran Unity staggered seats with doors, 22-inch 4K OLED monitors, Bluetooth audio, and headrest speakers. Amenities noted include custom lighting and desert-patterned seat stitching. However, the author points out the lack of individual air nozzles and a non-functional Viasat Wi-Fi connection during the flight. Service was described as friendly but slightly inefficient, typical for a new carrier

## Why it matters

Affects 4 airline programs (Emirates, JAL, Qatar Airways...).

## Sources cited

- [One Mile at a Time](https://onemileatatime.com/insights/riyadh-air-787-business-class) — My Riyadh Air 787 Business Class Flight: Did It Live Up To The Hype?

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