# Lufthansa Reverses High Cancellation Fees for Flex Fares and Awards, First Class Retains 800 EUR Penalty

_Jun 4 05:31_

Tags: Lufthansa, Miles&More, Asia, Asia-Pacific, Brazil, China, Europe, Japan, Mauritius, Seychelles

Lufthansa is restoring free cancellation for Economy, Premium Economy, and Business Class Flex fares (including Miles&More awards) effective June 3, 2026, while First Class Flex retains an 800 EUR fee. Lower fare categories see fee reductions by June 10

## Summary

Lufthansa is reversing its recent implementation of high cancellation fees for Flex fares and Miles&More award tickets following significant customer backlash. **Key Policy Changes:**
- **Effective June 3, 2026:** Economy, Premium Economy, and Business Class Flex fares on applicable routes become fully refundable without charge. This applies to both revenue tickets and Miles&More awards.
- **First Class Exception:** First Class Flex fares retain a cancellation fee of 800 EUR.
- **Effective June 10, 2026:** A second phase reduces fees for Basic Plus and Green fares. **Applicable Routes:**
- Connections between Europe and Asia-Pacific, South Africa, Mauritius, and the Seychelles.
- Specific routes between Asia-Pacific and Brazil.
- **Exclusions:** Routes to China and Japan, as well as connections between Germany, Belgium, Austria, or Switzerland and South-East Asia/Australia. **Context:**
This reversal undoes the May 27, 2026, policy that introduced fees up to 1,500 EUR for Flex fares and awards. The airline previously expanded these penalties to Miles&More awards in early June, prompting the current correction

## Why it matters

Affects Lufthansa loyalty members and route planners.

## Sources cited

- [LoyaltyLobby](https://loyaltylobby.com/2026/06/04/lufthansa-backtracks-on-sky-high-cancellation-fees-for-award-revenue-tickets-except-first-class?omhide=true) — Lufthansa Backtracks On Sky High Cancellation Fees For Award & Revenue Tickets (Except First Class)

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