# IHG Summer Promotion Emails Show '0K Points' Due to Glitch

_Jun 10 09:47_

Tags: IHG, IHG One Rewards, Greater China, loyalty program, policy change, hotel, promotion, program change

IHG One Rewards sent out Summer Promotion emails displaying '0K points' due to a mail-merge error, causing member confusion about whether the bonus offer was canceled. The promotion remains active

> **Check before acting.** This offer was last reported 150 days ago, on June 10, 2026. Registration deadlines and bonus windows close. We do not track whether this one is still live, so check the program's own page before acting on it.

## Summary

IHG One Rewards experienced a technical issue with its Summer Promotion email campaign, sending notifications that displayed '0K points' for '0 nights' instead of the actual bonus. This glitch affected members who recently earned points from the promotion, leading to concerns that the offer had been canceled. The promotion itself is valid: IHG One Rewards members staying at participating hotels between May 20 and August 31, 2026, can earn 8,000 points for every 4 paid nights. A separate double-points offer exists for Greater China member stays worldwide, and a double elite night credit offer runs from June 3 to July 31, 2026. IHG has not canceled the promotion; it was merely a display error in the email communication

## Why it matters

Spans 2 hotel programs (IHG, IHG One Rewards).

## Sources cited

- [LoyaltyLobby](https://loyaltylobby.com/2026/06/10/ihgs-email-your-points-potential-unlimited-stay-again-0k-points-every-0-nights?omhide=true) — IHG’s Email: “Your points potential: unlimited. Stay again!” 0K points every 0 nights

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