Why it matters
Affects 4 airline programs (Air Europa, Air France, Air France-KLM...).
What happened
A traveler flying KLM from Munich to Amsterdam to Paris (on a separate Air Europa ticket for the SAS EuroBonus challenge) faced multiple cancellations. With no flights, trains, or buses available late in the day, he took a taxi to Paris, costing €3,300 (~$3,900). He claimed reimbursement under EC261 rules for alternative transport. After initial denial, a higher court ruled in his favor, stating the airline did not offer a suitable alternative in terms of timing. This precedent helps frequent fliers claim reasonable alternative transport costs when airlines fail to rebook them effectively
Sources cited · 1
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