# Chase Travel Introduces Price Match Guarantee for Prepaid Hotel Bookings

_May 15 14:00_

Tags: Chase Travel, The Edit by Chase Travel, Chase Sapphire Reserve, Chase Sapphire Reserve for Business, J.P. Morgan Reserve, Chase, policy change, loyalty program, credit card, service policy change

Chase Travel is testing a Price Match Guarantee for prepaid hotel stays, allowing eligible cardholders to claim the difference if a lower rate is found within 24 hours of booking

## Summary

Chase Travel has introduced a Price Match Guarantee, currently in beta for select Chase Sapphire Reserve, Chase Sapphire Reserve for Business, and J.P. Morgan Reserve cardmembers. The feature allows users who book a prepaid hotel stay through Chase Travel to submit a claim within 24 hours if they find a lower rate elsewhere. To qualify, the cancellation and refund rules must match, and the price difference must be greater than $5. If approved, the cardholder receives a refund for the price difference, allowing them to lock in the lower rate while still utilizing their annual hotel statement credits and associated perks (such as The Edit benefits like daily breakfast and property credits). This policy change aims to ensure cardholders get the best available pricing when using portal bookings for credit redemption

## Why it matters

Spans 3 hotel programs (Hyatt, Park Hyatt Chicago, World of Hyatt). Card-issuer angle via Chase.

## Sources cited

- [The Points Guy](https://thepointsguy.com/credit-cards/price-match-chase-travel) — Great news: New price matching feature now available in some Chase Travel accounts

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