# Air France-KLM Introduces Fees for Refunding Flex Fares on Select Long-Haul Routes

_Apr 24 06:48_

Tags: Air France, Air France-KLM, KLM, Asia, Canada, China, Europe, Hong Kong, India, Japan

Air France and KLM are charging 300-500 EUR to refund Flex fares on specific long-haul routes starting April 21, 2026. La Première remains free to cancel

## Summary

Air France and KLM have introduced a new fee structure for refunding Flex fares on selected long-haul routes, effective for tickets issued on or after April 21, 2026. **Refund Fees:**
- Economy Flex: EUR 300
- Premium/Premium Comfort Flex: EUR 400
- Business Flex: EUR 500
- La Première Flex: Free (fully refundable) **Applicable Routes:**
- Between Asia (including India) and the rest of the world (excluding US, Canada, Mexico).
- Between Europe and Tanzania, Kenya, and South Africa.
- Pending regulatory approval: Hong Kong to France/Netherlands, Taiwan to Netherlands, China to rest of world, Japan to rest of world. **Exceptions:**
- Departures from Japan have lower fees: EUR 160 (Economy), EUR 210 (Premium), EUR 270 (Business).
- Bookings made before April 21, 2026, but not yet issued, have a grace period through May 5, 2026. This change affects the core flexibility benefit of Flex fares, particularly impacting business travelers on these specific long-haul flows

## Why it matters

Affects 3 airline programs (Air France, Air France-KLM, KLM).

## Sources cited

- [LoyaltyLobby](https://loyaltylobby.com/2026/04/24/air-france-klms-new-scam-charge-high-fees-to-refund-flexible-fares?omhide=true) — Air France-KLM’s New SCAM Charge: High Fees To Refund Flexible Fares!

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