Why it matters
Affects 3 airline programs (Air France, Air France-KLM, KLM).
What happened
- Economy Flex: EUR 300
- Premium/Premium Comfort Flex: EUR 400
- Business Flex: EUR 500
- La Première Flex: Fully refundable (free of charge) **Exception for Departure from Japan:**
- Economy: EUR 160
- Premium/Premium Comfort: EUR 210
- Business: EUR 270 **Affected Routes:**
Air France and KLM have introduced a new fee structure for refunding Flex fares on selected long-haul routes due to specific market conditions. **Effective Date:** April 21, 2026 (for tickets issued on or after this date). **Grace Period:** Bookings made before April 21, 2026, but not yet issued, have a grace period through May 5, 2026. **Refund Fees:** 1. Between Asia (including India) and the rest of the world (excluding routes with point of commencement in the US, Canada, and Mexico). 2. Between IATA-defined Europe and Tanzania, Kenya, and South Africa. 3. Routes pending local regulatory approvals: Hong Kong to France/Netherlands, Taiwan to Netherlands, China to the rest of the world, and Japan to the rest of the world. This change applies only to tickets issued on Air France and KLM stock. The policy aims to preserve core flexibility benefits while adjusting to market pressures, though it significantly impacts the refundability of Flex fares for business travelers on these specific flows
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