SIGNALactive LAST UPDATE4 minutes ago SOURCES10 monitored Saturday · November 7, 2026
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Policy change ·

Air France-KLM Introduces Fees for Refunding Flex Fares on Select Long-Haul Routes

Air France and KLM are charging 300-500 EUR to refund Flex fares on specific long-haul routes starting April 21, 2026. La Première remains free to cancel

What happened

  • Economy Flex: EUR 300
  • Premium/Premium Comfort Flex: EUR 400
  • Business Flex: EUR 500
  • La Première Flex: Free (fully refundable) Applicable Routes:
  • Between Asia (including India) and the rest of the world (excluding US, Canada, Mexico).
  • Between Europe and Tanzania, Kenya, and South Africa.
  • Pending regulatory approval: Hong Kong to France/Netherlands, Taiwan to Netherlands, China to rest of world, Japan to rest of world. Exceptions:
  • Departures from Japan have lower fees: EUR 160 (Economy), EUR 210 (Premium), EUR 270 (Business).
  • Bookings made before April 21, 2026, but not yet issued, have a grace period through May 5, 2026. This change affects the core flexibility benefit of Flex fares, particularly impacting business travelers on these specific long-haul flows

Air France and KLM have introduced a new fee structure for refunding Flex fares on selected long-haul routes, effective for tickets issued on or after April 21, 2026. Refund Fees:

Sources cited · 1